Return Policy

Return and Exchange Policy

At CAVEIS DESIGN, customer satisfaction is our top priority. In case you encounter any issues with our products, the following conditions apply.

Return Conditions

• Products can be returned within 14 days from the delivery date.
• Returned products must be unused, in their original packaging, and undamaged.
• Return requests must be made with the invoice or order document.

Return Process

1. Notify us of your return request via our contact page.
2. Ship the product to the specified address.
3. Once the product reaches us, your payment will be refunded within 5-7 business days.

Non-Returnable Products

• Custom orders and personalized products are non-returnable.
• Damaged or used products are not accepted for return.

Exchange

Please contact us for product exchanges. Exchanges will be processed based on stock availability.

For your questions: Contact Us